Perth • Western Australia
Child-centred Family Contact Services, in-home and community support, babysitting & childminding, and Support Coordination – so families and agencies can work with one team that understands the whole picture.
Services
HeartBridge Group provides trauma-informed, child-focused support for children, parents, carers and agencies across Perth. We specialise in supervised family contact, community support, babysitting & childminding, Support Coordination, and a range of specialist services.
Supervised contact & supported changeovers
Child-centred supervised contact, transport and changeovers that focus on safety, predictability and meaningful time together for children and their families.
In-home & community support
Practical, respectful support for people to remain independent, connected and safe at home and in the community, aligned with care plans and funding guidelines.
Safe, engaging in-home care
Reliable in-home babysitting and childminding so parents and carers can attend work, study or events knowing children are safe and well cared for.
Making services work together
Helping people and families understand their goals and funding, build the right team of providers and keep services working together around the person.
Coming soon
Community-based nursing support to assist people with complex health needs at home, aligned with clinical guidelines and funding requirements.
Launching soon – details will be updated on this website.
Higher-risk & high-conflict matters
Additional support for contact arrangements that involve higher levels of risk, conflict or complexity, delivered in a child-centred and safety-focused way.
Offered subject to suitability and availability.
Discuss complex contact support →Collaborative planning & reviews
Structured input into care planning and case discussions, drawing on practical experience working alongside children, families, carers and multi-agency teams.
Available on request for agencies and services.
Talk to us about case consultation →Goal-focused support where safe
Practical, relationship-focused support that complements existing plans to help families work towards safer, more stable arrangements where it is appropriate to do so.
Offered case-by-case, in line with existing plans and safety requirements.
Enquire about family strengthening →Finding and coordinating the right support
Helping children, families and carers understand what support is available, how to access it and how to get services working together around the same goals.
Generally delivered alongside our other services.
Ask about service navigation →Purpose
HeartBridge Group exists to be a reliable bridge between care, contact and community – so children, families and individuals can feel safe, connected and supported in their everyday lives.
Children, families and individuals in Western Australia experience safe, stable relationships and practical supports that strengthen their everyday lives and futures.
We work alongside children, families, carers and agencies to provide trauma-informed, practical services that:
Why HeartBridge
We keep children’s safety and wellbeing at the centre and work respectfully with parents, carers and professionals around them.
Detailed notes, reporting and communication that support casework, court processes and care planning.
Options for weekdays, evenings and weekends by agreement, with tailored support based on individual needs.
Contact, care, babysitting and support coordination under one umbrella so everyone is working together.
How it works
Complete the online referral form for the relevant service. You’ll receive an email copy of what you submitted for your records.
Our Intake Team reviews the referral, clarifies any questions and confirms availability, safety considerations and next steps.
We schedule services, keep you informed and provide notes and reporting as agreed, keeping the person or child at the centre.
Evening and weekend services may be available by agreement. Please discuss your needs with our team.
We work across Perth and surrounding areas. For other locations, please contact us to discuss options.
Our fleet includes child-friendly vehicles suitable for supervised contact, community access and support. Vehicles are insured and maintained, with appropriately licensed staff.
Use our online forms to refer to Family Contact Services, Community Care, Babysitting & Childminding or Support Coordination. Our Intake Team will follow up with you.
Contact
For complex or specialist referrals, it’s usually best to contact us directly first so we can discuss the situation and work out the safest, most practical option for everyone involved.
